Tag Archives: Testimonials

Hayko’s Angie’s List Review Date: June 26, 2014

Company Name: HAYKO Fine Rugs and Tapestries
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: September 18, 2013
Hire Again: Yes
Approximate Cost: $700.00
Description Of Work: Cleaned and repaired a large white cow-skin rug.
Member Comments: I have an expensive and beautiful white cow-skin rug that covers my entire living room floor.  Although treated, over time it got a few stains.  It also got a noticeable rip in the center due to a water leak in my living room and subsequent folding of the rug by the super while I was getting the floor resurfaced.  I wanted to get someone really good to fix the rug.  Hayko was the guy.  He came to inspect the rug and immediately knew the type of cow-skin and where it was made – he was obviously an expert.  He took it away with care, kept it for a few weeks (as he had estimated) and brought it back in beautiful shape.  It was clean and the rip was repaired carefully.  Hayko gave me a good price especially after I mentioned Angie’s List. Will definitely use him again.
Share on Band of Neighbors: Yes

 

Review Date: June 26, 2014

Concerns? Please tell us!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

2013 Angie’s List Super Service Award!

http://www.angieslist.com/companylist/us/ny/long-island-city/hayko-fine-rugs-and-tapestries-reviews-3994340.htm?cid=ssabadge

 

 

What does the Super Service Award graphic mean?
If a company has the Super Service Award logo on their company record, then they have won the Angie’s List Super Service Award® for the year indicated. Each year Angie’s List awards this honor to companies that have given outstanding service according to the members for the previous year. The most recent award given is for 2013. In 2013, the criteria for the award included receiving a minimum number of reviews from our members, maintaining an A average on both the reviews for 2013 as well as on their overall reviews and not being in poor standing with the Better Business Bureau. Less than 5% of the companies on Angie’s List received the award in 2013. Please keep in mind that the award is based on the company’s previous service and you should always check Angie’s List before hiring because a company’s rating can change.Find out more…. http://antique-fine-rugs.blogspot.com/

stik Reviews about Hayk Oltaci

Haki is an excellent and knowledgeable source for fine rugs.
I would use him again in a minute”

You couldn’t possibly ask for better work and a friendlier person. Sorry that the recommendation stops with 5 stars. I’d rather give 10.”

Hayak is a great businessman, friendly, extremely knowledgeable about textiles, and is will to give clients the best price he can. I have enjoyed all of my interactions with Hayak!”

He is an artist,extremely knowledgeable and respectable on his exceptional work.”

I met Hayko about 6 years ago, I took a course that he presents in learning the art of rug weaving. I don’t know of anywhere or anyone that puts on a course quite like Hayko does. He is a true Master of his craft. I own the Old World Rug Washing Company here on Long Island, and when one of my customers need any type of repairs or appraisals I go to Hayko. He does amazing work. When I pick up a peice that Hayko has repaired you can not tell where the repair was. A true Master!!~ Bert PresantSee More

I am an interior designer and have used Hayko´s services many times. Hayko is the consummate antique rug expert. It takes him only a quick look to tell you any rug´s origin, age, value and condition. When he see´s a gem, you see his face light up.
His expertise also is with restoration. Amazing, in a word. I have seen large holes in rugs that are restored to original state with no sign of the previous wear. This makes what Hayko does valuable because it extends the life of the rug for future generations and increases it´s value. The ultimate in green living!
With such a good eye, he has amassed a collection of fine investment pieces that are also for sale.See More

You have to look beneath the quiet demeanor to recognize how passionately Hayko feels about what he does and the culture from which he comes. He recognizes rugs as part of an older more congenial time when people would gather together on rugs and in the process of selecting rugs. When the rug, the dealer and the repairman worked to build with you, a lifelong relationship.

I strongly recommend that you let Hayko share his world with you!See More

Hayko is one of the world’s noted authorities in his field. He is a bit of Europe, of the Old World, of Constantinople right in New York City. We are lucky to have him. He is also an honest, kind, generous man who is a pleasure to know .
I lived on the floor above his store on Lexington Avenue and 65th Street for several years. I saw him on the stairs or in his shop almost every day. We talked about everything. I know his family. He is one of the people I most trust and admire.See More

Hayk is extraordinary at restoration of antique hand -made rugs. He has worked with me for several years and the caliber of his work is consistently of superior quality. Complete satisfaction from all clients of mine that have had Hayk work on their rugs. Would definitely recommend him with complete confidence.

Diane Martine
CEO Sutton Carpet LTD”

Yelp Recommended Reviews

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  • Larry S.
    • Larry S.
    • New York, NY

    10/6/2013

    The rug we bought from Hayko has been in our living room for 20+ years. It has survived our friends, our families, our boys, their friends, now their families… just like Hayk said it would.  Nothing we bought and have constantly used for 20+ years has held up and looks as good as the rug Hayk personally chose for us. If you are in the market for an Oriental Rug, skip the department stores and carpet retailers and visit Hayko.

     

  • Kezi H.
    • Kezi H.
    • New York, NY

    8/25/2009

    First to Review

    Hayko is an expert and I highly recommend. I have attended several cultural events taking place in the galery. I enjoyed intro to rug making. He’s very knowledgeable and enthusiastic. If you are in the area, make sure to drop by and see for yourself. You can buy from him with confidence. I get my rugs cleaned by him, I wouldn’t have anyone else handle them!

  • Sandra W.
    • Sandra W.
    • New York, NY

    9/23/2013

    We’re more than thankful for finding out about Hayko. Not only did he do a fantastic job on our antique, large area rug and a small wall hanging, he cleaned and repaired them in a timely manner. He’s courteous, friendly, and extremely professional. He also has an encyclopedic knowledge of rugs….

  • Armen K.
    • Armen K.
    • Jackson Heights, NY

    10/27/2009

    Hayko a true master of rug restoration, the best west of Istanbul! Visit his great shop for a journey back to Anatolia, and a cup of great coffee……

Reviews from Google users

  Oct 3, 2013
Reviews from Google users

The rug we bought from Hayko has been in our living room for 20+ years. It has survived our friends, our families, our boys, their friends, now their families… just like he said it would. Nothing we bought and have constantly used for 20+ years has held up and looks as good as the rug Hayk personally chose for us. If you are in the market for an Oriental Rug, skip the department stores and carpet retailers and visit Hayko.

Franklin Report Card

Franklin Report Report Card for Hayko Fine Rugs and Tapestries in New York City

Hayko Fine Rugs and Tapestries

9-20 35th Avenue, Space 3D
Long Island City, NY 11106
(212) 717-5400
www.hayko.com
info@hayko.com
Main Contact: Hayko Oltaci
Categories
Carpets & Rugs – Showrooms
Carpets & Rugs – Cleaning & Repair
Art & Antiques Appraisers

Services & Specialties
Museum-quality antique carpet, tapestry and needlepoint cleaning, retail and restoration

FRANKLIN REPORT RATINGS
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FR Review:
“Hayko’s work cannot be seen. That’s the point, quality restoration is invisible,” proclaims Hayk Oltaci of Hayko Restoration and Conservation. Oltaci’s loyal clientele tell us he’s a man who understands that rugs are not only decorative and functional pieces, but historic artifacts as well.Oltaci’s interest in rugs began at the age of 16 in Istanbul when his grandfather gave him an old Turkish rug in need of repair. Oltaci worked in France prior to founding his New York firm in 1992. The company boasts a top-notch atelier in Long Island City where staffers custom mix the dyes that make their needlework invisible. Impeccable credentials and an industrious nature makes Oltaci a favorite of top designers, upscale private collectors, homeowners, museums, dealers and auction houses.High-end clients from around the globe can’t say enough about Hayko’s delicate and painstaking work, which can take over a year on a complicated restoration. Christie’s regularly refers its clients to this firm to care for antique rugs. Reportedly Oltaci is a “pleasure to work with” and a “true artisan”. Prices may be higher than some, but clients say this “amazing craftsman” is worth every penny.
Representative Client Comments:
“The most honest man I know.” “There’s nobody else as good as Hayko.” “A wonderful craftsman. I’ve been using him for at least ten years now.” “He goes out of his way for his clients. He came to my aid in an emergency–came to my home in the evening and repaired my rug right there.” “Major museums know his work is nothing short of perfect.” “Produces results in a timely manner.” “Two rugs bled to the point of being ruined. Hayko admitted that his guys should have checked for bleeding before cleaning, and ultimately gave us a [replacement] rug.”
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REGISTERED (1 review )
Posted 3/19/2010
Reviewed By:
kck2 New York, NY

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Project Description & Comments:
We had three rugs to be cleaned. Two bled to the point of ruining the rugs. Hayko admitted that his guys should have checked for bleeding before cleaning. Too late for us. He then offered to sell us a rug to replace at a discount, and ultimately gave us a rug. We didn’t ask for it and it is not of the same quality as the ruined rugs.
Cost of Project: $301 – 1,000

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With an innate cultural attraction to the art of rug weaving and well over 35 years of hands-on experience, Hayko’s mission is to provide the ultimate service to his customers in sales, repairs, and cleaning of fine Oriental rugs and European tapestries.

Building long-term business relationships with our clients is the most important aspect of our mission.

 

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