Tag Archives: Testimonials

Hayko’s Angie’s List Review Date: May 21, 2015

Review Date: May 21, 2015

Company Name: HAYKO Fine Rugs & Tapestries
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: April 18, 2015
Hire Again: Yes
Approximate Cost: $840.00
Description Of Work: Hayko cleaned a 9′ by 12′ handwoven oriental rug and removed a red wine stain. It looks great. Hayko and his assistant were punctual, friendly, and professional. The rug was ready when he said it would be. Hayko also explained details of our rug I did not know. |
Share on Band of Neighbors: No
Concerns? Please tell us!
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: May 21, 2015

Review Date: May 21, 2015

Company Name: HAYKO Fine Rugs & Tapestries
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 19, 2015
Hire Again: Yes
Approximate Cost: $1,000.00
Share on Band of Neighbors: No
Concerns? Please tell us!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: February 11, 2015

Review Date: February 11, 2015

Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
February 10, 2015
Hire Again:
Yes
Approximate Cost:
$350.00
Description Of Work:
Most of all, I appreciated the promptness and courtesy of the pick-up and delivery, as well as the care of the carpets. Mr. Hayko understood the personal value of the carpets, explained to me their provenance, offered alternative options for repair, cleaned them well, and offered a fair price. He spoke with me directly, politely, and took time to answer my questions. I recommend him and Anthony…whom I forgot to tip for his service. My apologies! (I don’t think he expected anything, but it’s always nice anyway!) | |Thank you!
Share on Band of Neighbors:
No
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Congratulations! You won the 2014 Super Service Award!

Hayko Fine Rugs and Tapestries Earns Esteemed 2014 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 

Hayko Fine Rugs and Tapestries has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2014.

Restoration, Conservation and Sales Antique Rugs and Tapestries

“Only about 5 percent of the Cleaning and Rug Restoration companies in New York have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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 Angie’s List helps facilitate happy transactions between nearly 3 million consumers nationwide and its collection of highly-rated service providers in 720 categories of service, ranging from home improvement to health care. Built on a foundation of authentic reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Hayko’s Angie’s List Review Date: October 23, 2014

Review Date: October 23, 2014

Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
October 22, 2014
Hire Again:
Yes
Description Of Work:
Hayk the owner came promptly and was able to clean the rugs and make repairs to areas that were worn and damaged. He held the rugs for me until we moved into our new apartment, and then put them in place. He also provided a new mat for one of the rugs and gave advice about caring for the rugs. It was a pleasure to deal with him.
Share on Band of Neighbors:
No
Concerns? Please tell us!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: September 19, 2014

Review Date: September 19, 2014

Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 19, 2014
Hire Again:
Yes
Approximate Cost:
$900.00
Description Of Work:
Washed two oriental rugs — one of which had cat urine on it.  He repaired the other rug which was fraying on the edges.
Member Comments:
I contacted Hayko and he responded to my call right away.  I found him via Angie’s list and saw that he works on very expensive rugs.  Mine aren’t super high quality so I was worried my work might not be up his ally.  But that was not the case.  He gave me a quote on the phone for washing my two rugs that equaled about $500.  I had also contacted another company (who was also reviewed on Angie’s list.  That company claimed that one of my rugs was silk (it is not) and that the one rug alone would cost $700 to clean.  The fact that he was trying to convince me that my one rug needed to be treated extra carefully because it was silk, and the fact that he didn’t even have letterhead to provide me with a quote, made me uncomfortable.  I chose to go with Hayko and so glad I did.  He was respectful, informative, timely and did beautiful work.  One of my rugs needed repair and he offered, without pushing, to do the work of repairing the rug if I so wanted.  I decided to go with it (but just have him repair the sides of the runner rather than take care of the whole thing to save money).  When it was delivered today he informed he had gone ahead and done the ends as well and did not charge me any extra.
I highly recommend Hayko!
Share on Band of Neighbors:
No
Concerns? Please tell us!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: September 17, 2014

Review Date: September 17, 2014

Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
August 13, 2014
Hire Again:
Yes
Approximate Cost:
$150.00
Description Of Work:
We bought a coupon for cleaning an area rug for $120 which I think is a bargain. At first they wanted to charge extra because the rug was a few inches larger than the 4×6 specified in the coupon. Then we settled on $150 which included a minor repair.
Share on Band of Neighbors:
No
Concerns? Please tell us!
Overall A
Price B
Quality A
Responsiveness B
Punctuality A
Professionalism B

Hayko’s Angie’s List Review Date: July 28, 2014

 

Review Date: July 28, 2014
Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
July 11, 2014
Hire Again:
Yes
Approximate Cost:
$2,500.00
Description Of Work:
They are cleaning an 9X14 hand knotted oriental, plus he found moth holes, so he has to repair it as well, and is giving me a new pad. Lovely honest and knowledgable man.
Share on Band of Neighbors:
No
Concerns? Please tell us!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: July 02, 2014

Review Date: July 02, 2014

Company Name:
HAYKO Fine Rugs and Tapestries
Categories:
Carpet Cleaning
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
July 02, 2014
Hire Again:
Yes
Approximate Cost:
$560.00
Description Of Work:
Cleaned a very dirty 8×10 oriental rug and cut and provided a new rug pad.
Member Comments:
Two weeks ago Hayko arrived at my apartment in Manhattan at the appointed time. He moved the furniture and folded up my 8 x 10 oriental rug. He said it would return it two weeks later.
.
While Hayko had the rug at his shop, I decided to replace the rug pad, which was disintegrating and sticking to the floor. I emailed Hayko to ask if he knew where I could purchase a new high quality pad. He said he could provide one for me. We agreed on a price. Earlier today he returned with the rug and rug pad.
Hayko moved all the furniture and put down the rug on top of the pad.
I was very satisfied with his service. He is very knowledgeable about oriental rugs. I will definitely contact him again in two or three  years when I have the rug cleaned again.
Share on Band of Neighbors:
No
Concerns? Please tell us!
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A

Hayko’s Angie’s List Review Date: June 27, 2014

Review Date: June 27, 2014

Company Name:
HAYKO Fine Rugs and Tapestries
Category:
Oriental Rug Cleaning
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
May 21, 2014
Hire Again:
Yes
Description Of Work:
Hayko cleaned an 8×10 Persian Carpet. Very professional, friendly and excellent results. I was very pleased with my dealings with Hayko and would definitely use him again for other cleaning or repairs on my carpets.
Share on Band of Neighbors:
No
Concerns? Please tell us!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A